Head of Technology

SUMMARY & PURPOSE OF JOB:

The purpose of the job is to provide sound technical leadership in cybersecurity and technology development in all aspects of our business.
The incumbent will serve as a strategic thought-partner, and report to the CEO. A strong business acumen is essential in this role.

 

JOB DUTIES AND RESPONSIBILITIES:

• Build and Manage Cybersecurity Development for Client.

• Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.

• Work closely with the Commercial Team in uncovering clients’ request.

• Design, develop, implement, and coordinate technology development systems, policies and procedures.

• Ensure security of data, network access and backup systems.

• Act in alignment with user needs and system functionality to contribute to organizational policy.

• Identify problematic areas and implement strategic solutions in time.

• Audit systems and assess their outcomes.

• Preserve IT assets, information security and control structures.

• Handle annual budget and ensure cost effectiveness.

• Responsible for establishing and delivering the Commercial IT vision aligned with Commercial strategy.

• Develop a deep understanding of the Commercial organization and establish and own the Commercial IT roadmap which addresses gaps in current delivery and identifies new solutions to enable growth.

• Understand and balance the immediate needs of Commercial, supports new business demands and helps define future solutions regarding suitable systems and IT services.

• Provide leadership and strategic direction to the Commercial IT team while also developing people from both a functional skills and leadership perspective.

• Ensure that the Commercial IT organization is structured and resourced cost effectively to implement the Commercial IT roadmap and oversee operational support.

• Develop and maintain internal partnerships with stakeholders, external partnerships with vendors and provide regular feedback that is actionable.

• Collaborate with Commercial stakeholders to understand, document and prioritize requests.

• Proactively communicate with stakeholders in order to provide updates, anticipate future needs and offer strategic recommendations and insights.

• Accountable for ensuring that solutions and services deliver expected business value.

• Engage as a member of the ITLT (Information Technology Leadership Team).

• Liaising with Product Managers to provide feedback from clients about product requirements

• Keeping abreast of market trends and product & competitor landscapes.

• Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.

 

CHALLENGES & OPERATING ENVIRONMENT

•Fast paced work environment.

• High frequency of unscheduled demands with tight timelines from management and the business environment.

• Consistent and aggressive follow through on receivables

 

BENEFITS

• A unique experience in an entrepreneurial, yet structured environment.

• The opportunity to become part of a highly professional and dynamic team working around the world.

• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders to meet the need of current and future human capital requirements in Africa.

 

JOB DIMENSION

•KEY PEOPLE MEASURES
• All staff

KEY FINANCIAL MEASURES
• Overall Organisation Budget

KEY QUALITY MEASURES
• Quality of Management Report
• Effectiveness of Recommendation
• Effectiveness of Cost Management Initiatives

 

KEY RESULT AREAS (KRA)

• Management Report.
• Cost containment.
• Management of Statutory Regulations
• Management of IT Assets: Soft and Hard Assets

 

KEY PERFOMANCE INDICATORS (KPIs)

• Timeliness and quality of management report.

• Effectiveness of cost containment initiatives and cost control policy.

• Effectiveness of payable cycle and Receivable aging control.

• Compliance rate and timeliness of meeting regulatory obligations.

 

JOB REQUIREMENT & PERSON SPECIFICATION

•Academic Qualification & Work Experience

• Bachelor’s Degree in Programming, Computer Science, Engineering or related field

• Experience hiring, managing, and retaining a team of talent technology professionals

• Minimum of 7 years Engineering and software development experience in cybersecurity, banking and payment industry

• 6+ years’ management experience in an IT environment

• 3+ years’ experience working with cybersecurity systems

• Demonstrated experience in negotiating with business leaders to drive effectiveness of the Technology department

• 3 + years’ Experience providing Technology solutions in a Cybersecurity/ Financial environment preferred

• PMP, ITIL, SCRUM certification desirable

Skills
• Effective Written Communication and Presentation Skills

• Ability to explain and present technical solutions

• Excellent relationship-building skills

• Affinity to both sales and technology functions

• Problem Solving and Analytical Skills.

• Excellent Decision Making and Leadership Skills

• Attention to detail and high level of accuracy

 

Personal Attributes
• Integrity

• Credibility

• Confidentiality

• Proactive

• Prudent and Shrewd